ACIM has created this tailored program based on nationally recognised units of competency. It has been designed to support those who are performing, or aspiring to perform, the functions of Authorised Officers within Regulatory Agencies. The powers that Authorised Officers may have as part of their role include:

• monitoring compliance in their industry
• assessing applications for approval
• conducting assessments and audits
• enforcing compliance
• investigating incidents and complaints
• providing advice and guidance to drive compliance.

There are 4 core units of competency covered in this program:

• PSPREG003 Apply regulatory powers
• PSPREG008 Act on non-compliance
• PSPINV001 Plan and initiate an investigation
• PSPREG012 Gather information through interviews.

Other additional units may be added to this program as requested.

These units may provide a pathway to higher education including the Certificate IV or Diploma of Government Investigations, or other single units focused on investigations.

Enrolment is open for 6 months. The time to complete the program will vary depending on the individual or group learning plan.

Individual students can complete this skillset self-paced supported by online resources and a virtual 1-1 tutorial for each unit of study.

A group option for completion of this skillset is also available to organisations. The skillset can be run using a combination of face-to-face or virtual workshops and self-paced study before and after the workshops. Excluding individual work time and any virtual introduction kick-off session, this usually means for both virtual and onsite courses:

• virtual – 6 virtual half day sessions
• onsite – approx. 3 full day session

We combine a range of assessment methods including:

• Workplace based tasks
• Work products and projects
• Demonstrations through virtual or face to face scenarios and video submission of skills or tasks such as role plays
• Completion of written questions, case studies and reports

The types of questions and tasks will reflect the level of skills expected from AQF level 4 courses, meaning students will be expected to demonstrate theoretical knowledge and practical skills relating to investigations, and will show the ability to complete routine and non-routine activities, and share solutions to predictable and sometimes unpredictable problems.

The time required to review training resources and complete assessment tasks will vary between individuals. As a guide for organisational groups:

Pre course – Estimated hours = 30 minutes

Completing enrolment and LLN check, sharing a summary of previous experience, accessing course portal.

During course – Estimated hours = 21 hours

Joining discussions, completing activities and case studies and participating in exercises.

Post course – Estimated hours = 4 hours

Finalisation of workbook submission.

There are no required pre-requisites for this program.

This skillset is introductory but assumes an awareness of the role of Authorised Officers and the regulatory bodies that they work within.

Current relevant role: ACIMS encourages students to share their background and current involvement in investigation roles as relevant to this qualification. While not essential for completion of this program, having access to a suitable organisation’s policies and procedures will assist students in completion of tasks and projects and contextualising their learning to different areas of investigation.

Core skills expected: It is expected students have a level of digital literacy to access information, communicate and complete training and assessment activities using a computer/tablet and our online learning platform.

Students will be required to complete a number of tasks independently, and to have the skills to manage their own time and study.

At the certificate IV level students are expected to be able to access and review information provided, and to apply knowledge to real world situations. Students will be required to independently read and understand a range of different documents including plans and policies. Students are also required to develop written documentation, including investigation plans, interview records and reports.

A key skill for this program is the ability to effectively communicate with others in English.

All students are asked to complete a Language, Literacy and Numeracy (LLN) assessment as part of their enrolment process with ACIMS.

Technology requirements: Students will require access to a computer/tablet device with word processing software, internet browser and email account. An internet connection is also required. A webcam/microphone and speakers (or headset) will be needed for any virtual meetings. ACIM Solutions may be able to assist you with access to a computer device if you do not have options for meeting this requirement.

This is a stand-alone program. Qualification requirements do not apply.

Recognition of prior learning is available for this unit. If you have employment experience in this area, you may apply for recognition or prior learning. The ACIM team will work with you to determine if this unit is suitable for RPL and provide you with an RPL assessment tool to summarise your available evidence. You will be required to provide supporting evidence for review by the assessor. The assessor can also ask for completion of third party reports, referee checks and to hold competency conversations with you via phone or videoconference.

Students who hold non-equivalent units to a current unit, such as from a preceding training package release, can apply for RPL of these units, with the requirement of any gaps in unit requirements and currency requirements being met.

Upon meeting all requirements for this qualification, you will be issued with a statement of attainment, listing all the units of competency completed, from ACIMS RTO #41002. The units will be added to your USI transcript. This is issued electronically, with a hard-copy available on request.

Costs will be finalised with individual students or organisations once the details of the have been determined. A reduced price is provided for RPL.

For individual students, payment is to be made by direct bank or credit card.  For organisations, purchase order and invoicing is available.

ACIMS does not offer fee assistance and is not currently a part of VET student loans or commonwealth supported VET courses.