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Communicate in the workplace

Course Code: PUACOM001
Course Name: Communicate in the workplace
Course Description: This unit of competency involves the skills and knowledge required to interact with people internally and externally through verbal, non-verbal and written communication and to follow verbal and written instructions in the work place. It includes communicating verbally and non-verbally with clients, giving and receiving instructions, taking part in group discussions, participating in informal meetings and preparing to process routine correspondence and records.

The unit is applicable to all personnel but has a specific focus on the communication skills required by individuals at entry level in public safety organisations. test
Units of Competence:
Code Name Type
PUACOM001 Communicate in the workplace Elective

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