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Manage conflict


Course Code: PSPGEN100
Course Name: Manage conflict
Course Description: This unit describes the performance outcomes, skills and knowledge required to manage conflict.

This unit applies to those working in generalist and specialist roles within the public sector. Those undertaking this unit work independently performing complex tasks in a range of familiar and unfamiliar contexts.

The skills in this unit must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.
Units of Competence:
Code Name Type
PSPGEN100 Manage conflict Elective

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