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Develop and use emotional intelligence



Course Code: BSBPEF502
Course Name: Develop and use emotional intelligence
Course Description: This unit describes the skills and knowledge required to develop and use emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the workplace.

The unit applies to individuals who are required to identify, analyse, synthesise and act on information from a range of sources and who deal with unpredictable problems as part of their job role. These individuals may be responsible for leading a team or work area.
Units of Competence:
Code Name Type
BSBPEF502 Develop and use emotional intelligence Elective

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