| Course Code: | BSBPEF502 | ||||||
| Course Name: | Develop and use emotional intelligence | ||||||
| Course Description: | This unit describes the skills and knowledge required to develop and use emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the workplace. The unit applies to individuals who are required to identify, analyse, synthesise and act on information from a range of sources and who deal with unpredictable problems as part of their job role. These individuals may be responsible for leading a team or work area. | ||||||
| Units of Competence: |
|
PUA60120
Advanced Diploma of Public Safety (Emergency Management)
PUA50120
Diploma of Public Safety (Emergency Management)
PUAEMR020
Co-ordinate Emergency Management Planning
PUAEMR032
Design emergency exercises
PUAEMR038
Work within an emergency management context
Sample skill sets available
Any of the units contained within the two full emergency management qualifications can be delivered in shorter skill sets format.
PSP50416
Diploma of Government Investigations
PSP40416
Certificate IV in Government Investigations
Sample skill sets available
Any of the units contained within the two full investigations qualifications can be delivered in shorter skill sets format
Authorised officer skill set options:
PSPETH002
Uphold and support the values and principles of public service
PSPREG003
Apply regulatory powers
PSPREG012
Gather information through interviews
PSPREG008
Act on non compliance
PSPCRT007
Compile and use official notes
