AIIMS is the national incident management doctrine for fire and emergency services, government, not-for-profit agencies and industry. It allows building of trust and confidence in each other’s ability to work together towards a common objective, yet still have responsibilities specific to area of expertise. It provides a universal framework for managing incidents, crises, and emergencies. AIIMS Awareness Training provides understanding and awareness for support staff/community members in non-managerial roles in the workplace or local community to enhance their contribution as part of responding to a major incident.