Incident Management Courses

Control a Level 1 Incident

PUAOPE012

This unit of competency involves the skills and knowledge required to manage all activities and personnel deployed to resolve Level 1 incidents. Level 1 incidents are characterised by being able to be resolved with the use of local or initial response resources only. It includes receiving incident response requests, proceeding to the incident, establishing control, assessing the incident, developing and implementing an incident action plan, concluding the operation and supervising post response activities.

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Control a Level 2 Incident

PUAOPE018

This unit of competency involves the skills and knowledge manage all activities and personnel deployed to resolve Level 2 incidents through use of internal and external resources. It includes establishing a control facility, developing and maintaining control structures, developing and maintaining coordination arrangements, assessing situation and determining priorities, providing public information, developing an incident action plan and complementary plans, maintaining control of incident, managing implementation of incident plans, concluding incident activities and reviewing incident activities.

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Control a Level 1 Incident

PUAOPE012

This unit of competency involves the skills and knowledge required to manage all activities and personnel deployed to resolve Level 1 incidents. Level 1 incidents are characterised by being able to be resolved with the use of local or initial response resources only. It includes receiving incident response requests, proceeding to the incident, establishing control, assessing the incident, developing and implementing an incident action plan, concluding the operation and supervising post response activities.

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Control a Level 2 Incident

PUAOPE018

This unit of competency involves the skills and knowledge manage all activities and personnel deployed to resolve Level 2 incidents through use of internal and external resources. It includes establishing a control facility, developing and maintaining control structures, developing and maintaining coordination arrangements, assessing situation and determining priorities, providing public information, developing an incident action plan and complementary plans, maintaining control of incident, managing implementation of incident plans, concluding incident activities and reviewing incident activities.

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Control a Level 3 Incident

PUAOPE019

This unit of competency involves the skills and knowledge required to manage all activities and personnel deployed to resolve a Level 3 incident through use and management of internal and external resources.

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Manage the public information function at an incident

PUAOPE003

This unit of competency involves the skills and knowledge required to gather, assemble and disseminate timely, tailored and relevant information to the community and media and if the Incident Controller requires and can also include government, incident personnel and their organisations. An individual performing this role has the title of Public Information Officer and is typically appointed by the Incident Controller.

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Control a Level 3 Incident

PUAOPE019

This unit of competency involves the skills and knowledge required to manage all activities and personnel deployed to resolve a Level 3 incident through use and management of internal and external resources.

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Manage the public information function at an incident

PUAOPE003

This unit of competency involves the skills and knowledge required to gather, assemble and disseminate timely, tailored and relevant information to the community and media and if the Incident Controller requires and can also include government, incident personnel and their organisations. An individual performing this role has the title of Public Information Officer and is typically appointed by the Incident Controller.

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Manage the intelligence function at an incident

PUAOPE004

This unit of competency involves the skills and knowledge required to coordinate the collection, analysis and dissemination of intelligence to support informed decision making at an incident. Intelligence Officers are required to collect, interpret, analyse and generate numerical, text and map based information, use and apply mathematical models and communicate complex information using a variety of formats.

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Manage logistics for a complex incident

PUAOPE022

This unit of competency involves the skills and knowledge required to acquire and provide human and physical resources, facilities, services and materials to support achievement of incident objectives. It includes establishing a logistics section, developing logistics plans, managing activities for provision of logistics support, managing logistics processes, participating in the incident management team and monitoring and reviewing logistics functions. An individual performing in a logistics role is delegated responsibility by the Incident Controller.

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Manage the intelligence function at an incident

PUAOPE004

This unit of competency involves the skills and knowledge required to coordinate the collection, analysis and dissemination of intelligence to support informed decision making at an incident. Intelligence Officers are required to collect, interpret, analyse and generate numerical, text and map based information, use and apply mathematical models and communicate complex information using a variety of formats.

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Manage logistics for a complex incident

PUAOPE022

This unit of competency involves the skills and knowledge required to acquire and provide human and physical resources, facilities, services and materials to support achievement of incident objectives. It includes establishing a logistics section, developing logistics plans, managing activities for provision of logistics support, managing logistics processes, participating in the incident management team and monitoring and reviewing logistics functions. An individual performing in a logistics role is delegated responsibility by the Incident Controller.

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Manage operations for a Level 2 incident

PUAOPE023

This unit of competency involves the skills and knowledge required by an Operations Officer to manage operational resources and to resolve a Level 2 incident in accordance with the objectives identified by the Incident Controller. It includes establishing command and developing operational structure, contributing to the development of the incident action plan, managing operations, establishing communications, participating in incident management teams and monitoring and reviewing operations functions.

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Manage planning for a complex incident

PUAOPE025

This unit of competency involves the skills and knowledge required to collect, analyse and apply information and to develop plans for the resolution of a complex incident. It includes establishing a planning section, managing the planning section, interpreting and applying information on current and forecast situation, disseminating information on current and forecast situation, preparing incident plans and briefing incident management team, participating in the incident management team and monitoring and reviewing planning functions.

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Manage operations for a Level 2 incident

PUAOPE023

This unit of competency involves the skills and knowledge required by an Operations Officer to manage operational resources and to resolve a Level 2 incident in accordance with the objectives identified by the Incident Controller. It includes establishing command and developing operational structure, contributing to the development of the incident action plan, managing operations, establishing communications, participating in incident management teams and monitoring and reviewing operations functions.

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Manage planning for a complex incident

PUAOPE025

This unit of competency involves the skills and knowledge required to collect, analyse and apply information and to develop plans for the resolution of a complex incident. It includes establishing a planning section, managing the planning section, interpreting and applying information on current and forecast situation, disseminating information on current and forecast situation, preparing incident plans and briefing incident management team, participating in the incident management team and monitoring and reviewing planning functions.

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Conduct briefings and debriefings

PUAOPE015

This unit of competency involves the skills and knowledge required to lead and conduct a briefing and/or a debriefing in operational and nonoperational situations, in a range of environments. It includes planning and preparing for briefings and debriefings, conducting briefings and debriefings and concluding briefings and debriefings.

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Conduct briefings and debriefings

PUAOPE015

This unit of competency involves the skills and knowledge required to lead and conduct a briefing and/or a debriefing in operational and nonoperational situations, in a range of environments. It includes planning and preparing for briefings and debriefings, conducting briefings and debriefings and concluding briefings and debriefings.

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