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Manage the public information function at an incident

Course Code: PUAOPE003
Course Name: Manage the public information function at an incident
Course Description: This unit of competency involves the skills and knowledge required to gather, assemble and disseminate timely, tailored and relevant information to the community and media and if the Incident Controller requires and can also include government, incident personnel and their organisations.

An individual performing this role has the title of Public Information Officer and is typically appointed by the Incident Controller. Public Information Officers are required to liaise with the planning section, intelligence section/unit and other Incident Management Team (IMT) units to gather information about the incident. They then assemble this information into a form suitable for dissemination to the public, media and other stakeholders.

They will also provide timely and relevant information to stakeholders; provide warnings and information to threatened communities, other stakeholders and the public; liaise with news media; manage media liaison issues and consult with affected communities in conjunction with relief and recovery organisations and/or agencies. Authorisation to perform this role is subject to organisational policies and procedures.
Units of Competence:
Code Name Type
PUAOPE003 Manage the public information function at an incident Core

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